For insurance brokers
We build and run AI systems that do the work your office does by hand, so you can grow without hiring.
The work
Work we can take off your team, one agreed task at a time.
Retyping policy details into your records
Typing errors go unseenGathering documents for each renewal
Waiting on missing filesBuilding quote comparisons by hand
Hours of copyingChecking issued policies against agreed terms
A changed term gets missedTracking missing documents and writing reminders
Someone has to rememberWriting client updates from insurer emails
Clients wait for newsStill on your desk
Agreed details entered, missing information flagged
DoneRenewal files assembled, ready for review
DoneQuote differences highlighted for your review
DoneDifferences flagged beside the source wording
DoneReminders ready to send, outstanding items tracked
DoneDraft updates prepared for your approval
DoneReady for your team
Results arrive in your existing tools. Insurance decisions stay with your team.
How it works
Four steps, one agreed task at a time. The first step is free.
We start with a 30-minute call. If there's a fit, we map where your team's hours go and recommend where to start. Allow a few hours with your team. The map is free and yours to keep, even if you don't go ahead.
Together, we choose one worthwhile task. Your proposal sets out what the system will do, the checks it must pass and the price. We confirm how it can work with your existing tools before building.
You pay half the setup fee to start. We walk through the task with you, run the system alongside your current process and check the first results with your team. Once the agreed checks pass in your office, the remaining half is due and the monthly fee begins.
The system checks its work on every run and alerts us if something fails or looks wrong. We investigate and fix system problems. Your team handles insurance questions. Any next task is agreed separately.
Solutions
The right starting point depends on your office. We build and run AI systems for jobs like these, around your existing process.
Client updates, current policies and claims histories become a draft submission, with missing information listed.
How to prepare a renewal submissionYour team confirms the facts with the client and chooses which insurers to approach.
Quotes become a comparison of premiums, excesses, limits and exclusions, linked to the source documents, plus a draft client summary.
How brokers compare quotesYour team reviews the differences and makes the recommendation.
Issued policies are checked against agreed terms. Matching details go into your records; differences are held for review with the source wording alongside.
What to check in an issued policyYour team resolves discrepancies with the insurer.
Client instructions, the current policy and the requested effective date become a draft change request or mid-term adjustment, with missing details flagged.
Mid-term adjustments explainedYour team confirms the request and discusses any revised terms with the client.
For offices supporting claims, emails and documents become a claim record, a list of outstanding requests and a draft client update.
How brokers track claimsYour team decides what to chase, escalate or discuss with the client.
Spreadsheets and attachments become a property or fleet schedule. Missing details and changes from the previous version are flagged.
How brokers prepare schedulesYour team confirms the schedule before approaching insurers.
Insurer statements are matched against your policy transactions and commission records.
Commission reconciliation explainedYour team investigates unmatched items and differences in amounts, and approves any adjustments.
Examples use made-up names and figures.
Questions
How the work runs, what it costs and what your team needs to do.
Independent insurance brokers and agencies with about 10 to 100 people, where the team spends hours every week on data entry, chasing and checking. We take over one of those jobs at a time: we build the system that does it and run it for you.
Software we build and run for your task, using AI to read documents and prepare the work, with agreed rules and checks. It works through access you give it, agreed in writing, and alerts us if anything goes wrong.
You get the price after the map. You pay half the setup fee to start and the rest once it’s working in your office. The monthly fee starts then and covers running it, watching it and fixing it.
We check while we map your office. The work arrives in your own system. If we can’t do it without adding work, we’ll tell you.
Nothing new to learn: nobody logs in to anything new. We need a few hours for the map, a walkthrough of the first task, and someone to check its first results with us.
Before we build, we agree what the task must do and how we’ll check it. It runs alongside your process until the results match. The second half of the setup fee is paid then.
The system checks its work on every run and alerts us if something looks wrong. We fix it. Anything unusual about a policy goes to your team, as today.
It’s month to month, with 30 days’ notice. You keep your data, the record of all its work and written instructions for the job.
Only what the task needs. The original documents stay in your own systems; the software works on copies of what the job needs and keeps a record of its work. Before any access, we sign a data processing agreement under GDPR that sets out what it can access, where the data is processed and which AI and hosting providers are involved. Your data is never used to train AI.
You do not need to know anything about AI to start. Begin with the job your team repeats most. The free 30-minute call and free operations map show what a system could take on and what stays with your team. For a plain introduction, read our guide on how to use AI in an insurance agency. When you want a first plan or a data-safety check, see the 90-day AI plan for a small agency and whether ChatGPT is safe for client data.
Next step
It starts with a call of about 30 minutes. If there’s a fit, we map the work with your team.
The map is yours to keep, whether we build or not. If it isn’t worth doing, we’ll tell you.
or email hello@navicade.com
