Privacy

Last updated 28 October 2026

Who we are

Navicade builds systems for insurance brokers and agencies. For anything about your data, email hello@navicade.com.

What we collect

• When you book a call: your name, your email address, your company and anything you write in the booking form.
• When you email us: your email address and what you send.
• When you visit this site: our host, Cloudflare, handles technical details such as your IP address and browser to deliver the site and keep it safe, and counts visits without cookies. These visit counts do not use cookies or advertising tracking.

Opening the calendar

The calendar loads from Cal.com when you choose to book. Your browser then connects to Cal.com, which receives technical details such as your IP address and browser information and handles the booking form. See Cal.com’s privacy policy for its use of cookies and booking data.

Counting booked calls

When you book a call, Cal.com sends us the booking reference, status and appointment times so we can count confirmed calls, reschedules and cancellations. We store these records with Cloudflare. This measurement record does not include your name, email address, company, answers or meeting link. We remove it from our active records within 91 days after the latest scheduled call time or booking change. Cloudflare’s recovery history may retain a copy for up to 30 more days. We do not send this booking measurement to advertising platforms.

Why we use it

To arrange and hold the call, to reply to you and, if we work together, to keep our records. Our legal reasons: you asked for the call, and we have a legitimate interest in answering business enquiries.

Who else handles it

Google (our email and video calls), Cal.com (our booking page) and Cloudflare (our website host), on our instructions. We never sell your data or add you to a mailing list.

Where it is kept

Google, Cal.com and Cloudflare may store it outside the UK and the EU, including in the United States, under the safeguards UK and EU law require for these transfers.

How long we keep it

If we don’t go on to work together, we delete your booking details and emails within 12 months of the call. If we do, we keep them as long as the work and the law require.

Your rights

You can ask to see, correct or delete your data, or object to how we use it. Email hello@navicade.com and we will reply within a month. You can also complain to your data protection authority, such as the ICO in the UK.

Changes

If this page changes, the date at the top changes too.